Unocoin Suspends Logins After Unauthorized Server Access

Indian crypto exchange Unocoin suspended user logins on Nov. 9 after detecting unauthorized access to its servers. The exchange described the suspension as a safety measure and has not given a date for restoring access.

Unocoin’s technical team is investigating the incident and reviewing its security systems. The company has told customers on social media that their funds are “completely safe” and that services will resume after the investigation and security checks are complete. It has not reported any loss of customer funds.

Users were still unable to log in on Nov. 12. The exchange apologized for the disruption and said it would provide further updates as more information becomes available.

Customers have also reported delayed withdrawals. Unocoin first suspended crypto withdrawals on Nov. 1, citing server upgrades. It suspended them again on Nov. 6 after detecting unauthorized activity on its servers. Some users reported withdrawal problems dating back to Oct. 30. One customer reported that an Indian rupee withdrawal requested about 13 days earlier had not arrived.

Unocoin has not disclosed how the unauthorized access occurred, how long the investigation will take or who was responsible. The exchange continues to respond to customers while its review is ongoing.

Reviewed and fact-checked by Alex Panasenko on November 12.