Coinbase India Pauses INR Withdrawals After Bank Outage

Coinbase India has paused INR withdrawals since Nov. 9 after an outage at its banking partner, leaving customers unable to transfer rupees from the exchange to their bank accounts.

In a Nov. 14 post on X, Coinbase reported that the outage was still underway and affected payouts for all of the bank’s clients, including Coinbase users. The exchange has not named the bank or provided a timeline for restoring withdrawals.

Coinbase’s status page logged the issue at about 4:37 p.m. IST on Nov. 9. The initial notice warned that some users in India might be unable to withdraw INR or link new bank accounts. UPI transactions and deposits could also be delayed.

At about 9:19 a.m. IST on Nov. 10, the incident was marked “Identified.” Coinbase attributed the unavailable withdrawals to the banking partner’s outage and advised users not to submit new requests because they could fail or remain pending.

After the issue was identified, Coinbase described deposits, UPI services and bank-account linking as operating normally. In its latest update, the exchange called withdrawals “temporarily unavailable,” confirmed that customer funds were safe and reported that it was working with the bank around the clock.

Coinbase has advised customers to avoid repeated withdrawal attempts while the outage continues. It directed users to its official status page and India account on X for updates and warned them to ignore unsolicited messages claiming to resolve the problem.

The exchange also told customers not to share passwords, two-factor authentication codes or wallet recovery phrases.

Reviewed and fact-checked by Alex Panasenko on November 14.