The Lottery CX Summit 2025 will return to Vienna’s Hilton Vienna Park from December 3–4, bringing together lottery professionals to discuss the challenges and opportunities shaping the future of the industry.
After a successful debut in 2024, the Lottery CX Summit is set to offer another standout experience in its 2025 edition. The event will bring together global lottery professionals, regulators, and innovators to explore evolving industry dynamics – from competing with private and charitable lotteries to enhancing player engagement and compliance strategies.
Day One opens with a networking evening designed for meaningful connections in a refined setting, while Day Two presents a comprehensive lineup of keynotes and expert panels. Discussions will cover regulatory frameworks, player retention, market expansion, and the impact of stricter advertising standards.
Participants will leave with practical insights to adapt, innovate, and drive sustainable growth across the modern lottery landscape.
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